How to Reset Bose Headphones: A Step-by-Step Guide

Bose headphones are known for their exceptional audio quality and comfortable design. However, like any electronic device, they may encounter issues that can be resolved by performing a reset. Reset Bose headphones can help address problems such as connectivity issues, software glitches, or unresponsive behavior. In this article, we will guide you through the process of resetting Bose headphones effectively.

Why Resetting Bose Headphones is Necessary?

Reset your Bose headphones is a useful troubleshooting step to resolve various issues. It can help in situations where your headphones are not pairing with devices, experiencing poor sound quality, or facing connectivity problems. By performing a reset, you can restore the headphones to their default settings and potentially resolve any software or firmware-related problems.

Reset Bose headphones is necessary for several reasons. Here are some key reasons why you may need to reset your Bose headphones:

  1. Resolve Connectivity Issues: If your Bose headphones are not pairing with your devices or experiencing frequent disconnections, performing a reset can help establish a fresh connection and resolve connectivity issues.
  2. Fix Software Glitches: Over time, software glitches or firmware bugs may occur in your Bose headphones, leading to erratic behavior or malfunctions. Resetting your headphones can often fix these issues by restoring them to their default settings.
  3. Address Unresponsive Behavior: Sometimes, Bose headphones may become unresponsive or fail to function as expected. Resetting them can help troubleshoot unresponsiveness and restore normal functionality.
  4. Restore Default Settings: Resetting Bose headphones brings them back to their original factory settings. This can be helpful if you have made customizations or adjustments that are no longer desired or if you want to start fresh with the default settings.
  5. Improve Performance: Performing a reset on your Bose headphones can optimize their performance by clearing any temporary files, cache, or residual settings that may be affecting their operation.
  6. Prepare for Troubleshooting: When seeking technical support or troubleshooting steps for specific issues with your Bose headphones, resetting them is often recommended as an initial step to rule out any software-related problems.

How to Reset Bose Headphones?

Reset Bose headphones typically involve pressing specific buttons or using a combination of button presses. The method may vary depending on the model of your headphones. Let’s explore the two common methods for resetting Bose over-ear headphones and in-ear headphones.

Resetting Bose Over-Ear Headphones

To reset Bose over-ear headphones, follow these steps:

  1. Turn off your headphones by pressing and holding the Power/Bluetooth button until the LED indicator turns off.
  2. Disconnect any audio or power cables connected to the headphones.
  3. Press and hold the Power/Bluetooth button for approximately 10 seconds until you see the LED indicator flashing blue or white.
  4. Release the button and wait for a few seconds.
  5. Turn on your headphones, and they will be reset to their factory default settings.

Resetting Bose In-Ear Headphones

To reset Bose in-ear headphones, follow these steps:

  1. Turn off your headphones by disconnecting them from any devices and ensuring they are powered off.
  2. Locate the volume up (+) and volume down (-) buttons on the inline remote control.
  3. Press and hold both the volume up (+) and volume down (-) buttons simultaneously for approximately 10 seconds.
  4. Release the buttons and wait for a few seconds.
  5. Turn on your headphones, and they will be reset to their factory default settings.

Troubleshooting Common Issues

Here are some common issues you may encounter with Bose headphones and troubleshooting steps to help resolve them.

Headphones Not Pairing

If your Bose headphones are not pairing with your device, try the following:

  • Ensure Bluetooth is enabled on your device.
  • Put your headphones in pairing mode and search for them on your device.
  • If your headphones were previously paired with another device, unpair them before attempting to pair again.
  • Make sure your headphones are fully charged.

Poor Sound Quality

To improve the sound quality on your Bose headphones, try these tips:

  • Clean the ear cups and drivers of your headphones to remove any debris or buildup.
  • Adjust the equalizer settings on your device to enhance the audio output.
  • Ensure your headphones are properly positioned on your ears for optimal sound delivery.
  • Check if any firmware updates are available for your headphones and install them if necessary.

Connectivity Issues

If you’re experiencing connectivity issues with your Bose headphones, try the following:

  • Move closer to the Bluetooth source to ensure a strong signal.
  • Disable any interfering devices or Wi-Fi networks in the vicinity.
  • Reset your headphones as described in Section 3.
  • Remove your headphones from the Bluetooth device list on your device and pair them again.

Software or Firmware Problems

If your Bose headphones have software or firmware-related problems, consider these steps:

  • Check for any available software or firmware updates for your headphones on the Bose website.
  • Install the updates following the provided instructions.
  • Reset your headphones to their factory default settings using the appropriate method for your model.

Tips for Maintaining Your Bose Headphones

To keep your Bose headphones in optimal condition, follow these maintenance tips:

  • Clean your headphones regularly using a soft, dry cloth.
  • Avoid exposing your headphones to excessive moisture or extreme temperatures.
  • Store your headphones in a cool, dry place when not in use.
  • Use the provided carrying case or a protective pouch to prevent damage during transportation.
  • Follow the manufacturer’s guidelines for charging and battery usage.


Reset your Bose headphones can be an effective solution for troubleshooting various issues. By following the appropriate reset methods for your headphones, you can restore them to their default settings and potentially resolve connectivity, sound quality, or software-related problems. Remember to consult the manufacturer’s instructions or support documentation for specific guidance on resetting your particular model of Bose headphones.

Frequently Asked Questions (FAQs)

Q1: How often should I reset Bose headphones?

A: There is no specific timeframe for resetting Bose headphones. It is generally recommended to perform a reset when you encounter persistent issues or after a firmware/software update.

Q2: Will resetting my headphones delete any stored settings?

A: Yes, reset Bose headphones will restore them to their factory default settings and delete any personalized settings or configurations.

Q3: Can I reset my Bose headphones without using any buttons?

A: No, most Bose headphones require button presses or combinations to perform a reset. Refer to the manufacturer’s instructions or support documentation for the specific reset method for your model.

Q4: Why is my Bose headphone not turning on even after resetting?

A: If your Bose headphone is not turning on even after a reset, ensure it is charged properly. If the issue persists, contact Bose customer support for further assistance.

Q5: Is it possible to reset different models of Bose headphones in the same way?

A: No, different models of Bose headphones may have different reset methods. Always refer to the manufacturer’s instructions or support documentation for the appropriate reset method for your specific model.