JustUpdateOnline.com – Singapore, Mandai Wildlife Group has unveiled a sophisticated artificial intelligence platform designed to streamline the way its veterinary and husbandry teams manage animal health information. By integrating cutting-edge technology, the organization—which oversees iconic attractions like the Singapore Zoo, Bird Paradise, and the Night Safari—aims to facilitate quicker and more informed clinical decisions across its various parks.

Dubbed "Animal 360," the new agentic AI system was developed utilizing Snowflake CoWork and Cortex AI. This tool provides specialists with a conversational portal to navigate vast amounts of wildlife data. The platform allows caregivers to query complex treatment histories and daily care logs through a simplified interface, ensuring that vital health records are accessible in real-time for the animals at River Wonders, Rainforest Wild Adventure, and other Mandai-managed sites.

Mandai Wildlife Group builds agentic AI platform to accelerate animal care

Precision is paramount in veterinary medicine, where every species requires unique protocols and specialized attention. To ensure the highest level of reliability, the system employs a governed semantic layer. This architecture ensures that the AI’s responses are rooted strictly in verified medical records rather than generalized data. This marks a significant shift from the group’s previous data structure, where information was often siloed across multiple disconnected platforms, making rapid retrieval a challenge.

Yeow Loye Siew, the Chief Information Officer at Mandai Wildlife Group, highlighted the importance of creating a dependable and economical digital framework. According to Siew, the primary objective was to establish a foundation of data that staff can rely on implicitly, allowing the technology to function seamlessly in the background while experts focus on the physical well-being of the animals.

Moving forward, the group intends to keep exploring innovative tools that can further refine the quality of life and medical treatment for the thousands of animals under its care. By embracing AI-driven solutions, Mandai Wildlife Group continues to position itself as a leader in modern wildlife conservation and management, leveraging digital transformation to enhance biodiversity protection.

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